DMA - Data & Marketing Association

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DMA letter to Secretary of State Peter Kyle on behalf of the charity sector

Major charities have lined up behind the DMA's call for the government to extend the soft opt-in to the charity sector.
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Elections - How much does mail matter?

During the 2024 General Election, Marketreach set out to answer a key question: How crucial is direct mail in influencing elections, and how does it compare to other channels?
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Data (Use & Access) Bill 2nd Reading Summary

The House of Lords held the debate on the pre-committee stage of the Bill.
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Customer Engagement Report 2024

For the first time ever, our Customer Engagement Report brings together insights from both marketers and consumers, to give you a full insight into the current market landscape.
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Love has no price: Longer Lasting Customer Loyalty Through Postal Marketing

This article delves into the often-overlooked potential of print media, specifically postal marketing and data-driven direct mail, as a catalyst for building enduring customer relationships, moving beyond the fleeting allure of price promotions and discounts.
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Master your Creative Strategy

Mastering the creative aspect is crucial for a successful marketing campaign.
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Paragon: Legal and Policy Update

On 23 October, the UK Government tabled the much-anticipated Data Use and Access Bill (DUA Bill), which will form a key part of the UK's data legislative infrastructure going forward.
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The Power of Storytelling in Gaining Customer Loyalty

In today’s challenging loyalty landscape, The Walt Disney Company EMEA and Armadillo reveal how data-driven storytelling in their ‘Fanbase Builder’ program fosters deeper customer connections and boosts engagement—without discounts. Their approach offers valuable insights for brands...
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Using Customer Data to Build Loyalty in a Price-Sensitive Market

In a market driven by rising costs, brands face the challenge of building loyalty without resorting to endless discounts. This article explores how this trend risks fostering a loyalty crisis, as customers increasingly chase deals over brand connection.
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