It seems obvious. If you build a rapport with your customers, and you have something they want, then they will buy from you again and again. We want to know what builds this rapport. We know creativity, data and technology are factors but we don’t know how the interplay works. That’s why we developed our Customer Engagement campaign, to find out what makes brilliant engagement, for the benefit of marketers and consumers everywhere.
Better engagement means better business.
Reserve your ticket for discussion, debate, and leading insights at Customer Engagement 2020 – Loyalty in a Pandemic, where you will unpick the theory and dive into the makings of successful and long-lasting customer engagement.
Hosted by global trade body Mobile Ecosystem Forum, this three-day digital showcase connects mobile industry leaders with brands and agencies to examine the future of messaging. Take away insights from RCS, WhatsApp, Apple Business Chat, and other experts.
The coronavirus crisis presents the greatest challenge for brands in recent history. Join us to hear from RSPB and Chair of the DMA’s Email Council Lili Boev to find out why email is at the forefront of establishing customer loyalty in our new normal.
25 Aug 2020
29 Jul 2020Member Content
24 Jul 2020
24 Jul 2020
22 Jul 2020
02 Jul 2020Member Content