It seems obvious. If you build a rapport with your customers, and you have something they want, then they will buy from you again and again. We want to know what builds this rapport. We know creativity, data and technology are factors but we don’t know how the interplay works. That’s why we developed our Customer Engagement campaign, to find out what makes brilliant engagement, for the benefit of marketers and consumers everywhere.
Better engagement means better business.
The number of companies selling direct-to-consumer (D2C) has grown significantly during the pandemic. But what comes next? Find out alongside our Research Team and other experts.
How can brands harness the power of sustainability to attract and retain customers? Find out alongside our Research Team and other experts.
How does a shortage of truth and trust in social channels effect influencing customers? Gain insight into today's challenges from our Research Team and other experts.
19 Nov 2021
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06 Oct 2021
05 Oct 2021