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Coronavirus: Chancellor Announces New Business Support for Tier 2 and Above

In response more businesses having to close under the new tiering system, the Treasury has outlined new funding options.

A Look Inside the 2020 DMA Awards Shortlist

Get the details behind this year’s DMA Awards Shortlist, including the leading agencies and brands, the number of entries received, and a statement from Rachel Aldighieri, MD at the DMA.

DMA Talent: Dyslexia Employer Guide

To help organisations become more neurodiverse-friendly, DMA Talent has collaborated alongside experts to create a comprehensive guide on understanding dyslexia in the workplace and, most importantly, how to treat employees as individuals.

DMA Talent: Creative Data Academy 2020

2020 has been a year of firsts and DMA Talent’s Creative Data Academy was no exception. With everyone keeping safe and staying at home, we adapted our face to face Academies and ran them virtually instead.

Loyalty and CRM in a New World

Experts from charity, travel, financial services, and retail sectors came together to share the challenges around customer loyalty throughout the pandemic. Read the detailed overview of the roundtable discussion from the DMA Customer Engagement Committee.

Investigating Email: Getting Returns On Email

Marketers’ estimate of the returns for every £1 spent on email remained strong in 2020, but what do the most successful programmes look like and the organisations that are running them? Read on to find more about how and which businesses are getting the best return on their emails.

Email ROI: Looking After the Little Guy!

Commenting on the latest analysis from the DMA on email return on investment, the DMA Email Council’s Guy Hanson shares his advice to those not seeing the returns they might expect.

Regulation Hub Update - October 2020

DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share, and shape best practice. Find their regulation update here.