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Diversity #1: Female Creatives - Tips and Resources

We've launched our creative diversity series, and our first interview features writer and business entrepreneur Nicci Talbot. Find out how she's helping to build the profiles and businesses of female creatives, and download our PDF packed with tips and resources.

Brexit: Deal Includes Extension for Data Adequacy Negotiations

The UK and EU have agreed a Brexit free trade agreement.

Craft in the Age of Coronavirus - On Copywriting

In the most recent article of our series, Craft in the Age of Coronavirus, Vikki Ross shares her insights on copy inside and outside covid comms. Read what the renowned copywriter has to say, from how to excel at writing copy to her favourite pandemic campaigns.

DMA Awards 2020: Meet The Winners

34 categories packed with the best work in the industry, head this way to check out the Gold, Silver and Bronze winners of the DMA Awards 2020
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Craft in the Age of Coronavirus

Our new series, Craft in the Age of Coronavirus, shines a light on creatives educating, entertaining, and encouraging us throughout the pandemic, keeping us informed – and inspired. A huge thank you to our talented contributors for sharing the process behind their creative work.

Your Call Is Important to Us: A Podcast Series

The DMA Contact Centre Council have launched their new expert-led podcast series, designed to help improve call centre performances and customer service experiences, with interviews, talks, fads, tales of triumphs and debates and more.

Regulation Hub Update - January 2021

DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share, and shape best practice. Find their regulation update here.