SMBs and GDPR

Welcome to our SMBs and GDPR report, dedicated to the small and medium-sized businesses community – organisations with fewer than 250 employees.

The research, created in partnership with Xynics, will investigate the impact the new data privacy laws have had on this engine room of the UK economy.

The community’s opinion on GDPR has been positive (57%), even higher than what we found for all businesses. On the other hand, 18% feel the impact of the GDPR has been negative, which is around four times the number seen for the entire data and marketing industry, including large organisations and multinationals.

However, data reveals that a concerning proportion (38%) may not be fully aware of their GDPR obligations when it comes to customer data.

In addition, 18 months on from the implementation of the new laws, a significant number of businesses still hasn’t started or planned the processes to ensure they’re not in conflict with the new laws.

What are the reasons behind these deficiencies?

“SMBs form the bedrock of our economy and yet are the ones with the lowest knowledge and, therefore, the highest risk. We’ve been staggered by the increasing number of businesses, suppliers and partners that remain non-compliant with the GDPR” stated Mike Kilby, Solutions Consultant & Data Protection Practitioner, Xynics Data Solutions Ltd. “Part of the problem is that although some businesses know they are having difficulties; the vast majority don’t know where to go for help”.

Read on and learn the challenges, opportunities and key insights we’ve learnt from the SMBs community.

SMBs and GDPR