Filter By

Show All
X

Connect to

X

Future Trends: Speak and Listen

Customer Engagement - Future trends article image_Research articles copy.jpg

In the first article of our Future Trends 2020 series we will analyse brands voice-strategy and how this channel is destined to become a significant point of interactions between brands and their consumers.

Hear more from the DMA

Log in or register to continue

Members enjoy unlimited access to the very best industry-leading insight, advice & inspirational content.

If your organisation is already a member of the DMA, please login or register to continue browsing.

If you are yet to join our community of over 1,000 top UK organisations, just register your interest and a member of our team will get back to you.

Related Articles

The second article of our Future Trends 2020 series will focus on the intersection between customer personalisation and the use of new technologies or strategies such as VR and AR or gamification.

Future Trends- A New World of Experiences_Research articles copy.jpg

Over Black Friday 2019, a third of retailers removed their next day delivery service options. Was that wise or cynical?

Number of the Week - 6 Feb 2020 - DMA - 50% same day deliveries black friday.jpg