Filter By

Show All
X

Connect to

X

Customer Engagement: How to Win Trust and Loyalty 2020

T-mockup_howtowintrustandloyalty-copie.jpg

Our dig into customer loyalty. The last time our Customer Engagement research investigated this topic was 2018. And this time, we conducted it amid one of the most dramatic shifts our generation has ever lived and worked through.

Hear more from the DMA

Related Articles

Two leading print firms have successfully completed a merger deal to become a multi-million-pound business.

Management 4.jpg

Creative Informatics are looking for individuals and SMEs working in Edinburgh and South East Scotland that have the skills to provide data-driven solutions to Challenge Projects. Applications are open just now for three Creative Informatics funding and development opportunities, closing over the next few weeks.

Creative Informatics - Creative Bridge at CodeBase.jpg

The DMA partnered with The Scotsman and Data-Driven Innovation (DDI) for a second year at Doing Data Together Conference in early November, focussing on collaboration.

data conf.jpg

DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share, and shape best practice. Find their regulation update here.

contact-centre-council2_research-articles.png