23 Jan 2020
What do customers think about email? What do they like to receive from brands? What content do they prefer? How can brands get consumers to sign-up and avoid them unsubscribing too? Discover why email is still the most loved channel by customers.
The beginning of an email’s journey. How strong is your understanding of deliverability? What are the biggest obstacles to achieving good deliverability? How do you measure success? Read on to find out.
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Our report, compiled by Accord Marketing's Strategy team, provides statistics, insights and practical marketing advice that will help you navigate the next Our report, compiled by Accord’s Strategy team, provides statistics, insights and practical marketing advice that will help you navigate the next few months, putting you in a position of strength through the recovery process and beyond. few months, putting you in a position of strength through the recovery process and beyond.
Discover Epsilon’s Loyalty Evaluation and Design (LEAD) framework and how we use the 5 C’s of loyalty strategy to assess critical components and inform the loyalty design recommendations to form an ideal loyalty experience for you and your customers.
We're all starting to think about what a post-Covid world will look like. We had a chat with Feefo's CEO, Matt West, about how recent events are affecting the state of customer experience, and how businesses can prepare for the future.
