Reputation.com: 3 steps to improve your online reputation management

How is your business seen online?

It’s a question all organisations should be asking themselves in this increasingly digital world of ours.

Chair of the DMA Customer Engagement Committee, Scott Logie and Reputation.com director, Anthony Gaskell help you manage how your organisation is seen on screen.

A masterclass in customer experience, tune in and get to grips with everything from online reviews to business listings, Google to social media.

You will:

• Learn the ins and out of Online Reputation Management; what it means and why it’s so important
• Hear an invaluable 3 step program on how to improve your company’s Online Reputation Management; what it is composed of, why you should manage it, and how
• Increase your awareness of Online Reputation Management trends with context of the customer journey

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