Suzi Higman
Suzi is the Secretary for the Data & Commission, the independent body which investigates complaints made against members of the DMA. DMA members are generally compliant and operate to high standards but we do receive some complaints from consumers and other businesses and Suzi is responsible for looking at each complaint to see if it breaches any of the rules in the DMA Code. If there are serious breaches, the member may be formally investigated which would lead to an adjudication. You can find out more at www.dmcommission.com.