Customer Engagement: Future Trends 2023 | DMA

Filter By

Show All
X

Connect to

X

Customer Engagement: Future Trends 2023

T-article-image-customer-engagment---future-trends-2023.png

The customer engagement landscape is continually evolving and growing. But what will come next? Read our latest Future Trends report, in partnership with Foresight Factory, to find out. 

Hear more from the DMA

Related Articles

Generative AI platforms are remarkably easy to use. But we must remember that generative AI cannot read our minds (at least, not yet!). Generative AI is only as effective as the prompts you provide it with and the data fed into it.

Guide to Generative AI_image.jpg

Natalie Eve Roper, Founder of Embrace, chats with marketing consultant Micahel Bristow about becoming an active and aware ally, the importance of sponsorship, and his belief in the change the Black Marketers Council can effect.

Screenshot 2024-04-17 190509.png

The subject of Generative AI and Real-Time Personalisation, two very interesting, interrelated subjects, in that they both deal with the here and now, presenting information with an immediacy and accuracy bordering on the prescient.

iStock-1366023601.jpg
Get the latest insights about purchasing behaviour, preferred marketing tactics and channel performance in the UK in 2024.
CD_SG - Social Template - UK Infographic.png