0800 numbers are now free to call from a mobile phone but businesses will pick up the cost

06 Jul 2015

T-559a593f435c8-retro-telephone-img_559a593f434d0-5.png

As of the 1 July 2015 all calls from consumers to 0800, 0808 and 116 numbers (Freephone numbers) will be free to call from mobile phones as is the case with land lines. But calls from business mobiles will still be charged.

As a result businesses that offer Freephone numbers will have to pick up the cost. The company that provides a business with a Freephone number should confirm with that business the cost of accepting calls from consumer mobiles.

Zach Thornton

Data & Marketing Associations
External Affairs Manager

Subscribe for industry news, insight and analysis

Hear more from the DMA

Please login to comment.

Comments

Telemarketing - obsolete tactic or powerful strategic tool?

Telemarketing continues to hold a significant place in the marketing strategies of many businesses, despite a relentless wave of digital transformation. Contrary to common misconceptions, telemarketing is not an obsolete tactic.

What are you trying to prove? The value of a proof of concept

A telemarketing programme involving hundreds of one-to-one conversations with customers and prospects is the perfect opportunity to perform a thorough proof of concept. It enables you to learn quickly and validate your approach in a systematic, transparent way, so you set off on a better track.

What's your cost-of-living crisis exit strategy?

Economic pressures have plagued households for several years, with brands facing the challenge of engaging consumers who are more budget-conscious than ever before. As a result, brand loyalty has sharply declined, with 61% of consumers being less likely to stick with brands in 2023 compared to 41% in 2022.

Cost of Living Exit Strategy Report 20244

Strategies for Enhanced Customer Retention in the Telecommunications Industry

In telecommunications, securing and maintaining customer loyalty is met with fierce competition. Marketers know that the cost of new customer acquisition often outweighs retention, and loyal patrons can amplify brands through word-of-mouth.

istock=ke3qMskKmfPKeo4pMbzcwmgYl_VGaQ6O73_THE93q9w 600x400.jpg

Filter By

Connect to

Are you looking for a...

Choose a business type

Choose a business type

Choose a business type

and/or enter a company name, postcode or keyword

0800 numbers are now free to call from a mobile phone but businesses will pick up the cost

Comments

Related Articles

Telemarketing - obsolete tactic or powerful strategic tool?

What are you trying to prove? The value of a proof of concept

What's your cost-of-living crisis exit strategy?

Strategies for Enhanced Customer Retention in the Telecommunications Industry