06 Jan 2021
Understanding What Drives Email Performance
The publishing, not-for-profit and utilities sectors have all seen declines in their email performance since 2016, according to DMA research. What are the potential factors driving this trend? Saravanan Subburam helps us understand what’s driving email performance by looking through the lens...
06 Jan 2021
DMA Insight: Consumers' Favourite Brands in 2020
Who won the battle for consumers’ hearts in 2020? Has the pandemic shifted people’s affections or have their top brands remained unchanged? Why do some have no attachment to any brand? Here’s our quick take on customer’s favourite brands this year.
05 Jan 2021
Future Trends 2021
The Future Trends 2021 series is finally here. As with previous editions the objective of this collection is to inspire organisations to find innovative and diverse ways to respond to new customer behaviours and desires.
17 Dec 2020
DMA Insight: The Impact of Coronavirus on Marketers
Coronavirus has impacted our lives and routines, but what does the future look like for marketers and are there differences between businesses’ perceptions? To better understand these perspectives, we mapped opinions across two axes, which reveals five distinct groups: Negative, Positive,...
09 Dec 2020
DMA Insight: Coronavirus Creates Opportunity for Compassionate Marketing
Two-thirds of senior marketers told us the pandemic has had a negative impact on their business. However, a positive side-effect of the coronavirus, is the significant increase in brands compassionate and thoughtful approaches to how it markets to consumers.
02 Dec 2020
Pandemic Mail Engagement Triggers Jump in Digital
Latest JICMAIL data reveals that during the coronavirus pandemic consumer engagement with mail has improved and it's proven more effective that never as a trigger to digital engagement.