DMA - Data & Marketing Association

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Infographic: understanding social data

See our new infographic, showing how marketers use social media, and how they could use social data in their wider marketing
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Contact centres: consumers need you

According to new research from the DMA and Granby Marketing Services, consumers need contact centres at those critical moments in the relationship with a brand, but brands are in danger of losing the goodwill consumers hold for them
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GDMA infographic: optimism, customers and data

The results are in. The annual survey of international DMA groups has shown the latest one-to-one trends that concern the globe, and the trends are towards customers, data, and businesses are optimistic  
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