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Businesses still trying to harness the value of data for today and tomorrow

Businesses are failing to maximise the power of data, according to a new report from Dun & Bradstreet into its past, present and future.
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Regulation Hub Update - June 2019

DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
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Member Content

Data and Marketing: Attracting the Next Generation

Personal and social skills are a must-have for entry-level marketers willing to start a career in the data and marketing industry. At DMA Talent, we want to attract a new generation by showing the available opportunities and how fresh and passionate thinkers should get ready to jump into our...
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ICO pulls no punches in new report into adtech

The regulator’s report says the adtech industry is illegally profiling the internet
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Tim Bond, Head of Insight, speaks at AI Summit

Experts convened at the AI Summit in London earlier this month to discuss all things machine-learning and AI-focused
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Is your contact centre ready for changes to the European Payment Services Directive?

The rules for accepting payments in Europe are changing. The deadline for implementation is fast approaching but the guidance to date, especially for certain sectors and use cases, has been a bit vague. So, what does this mean for your contact centre?
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Great British Creativity with Hiten Bhatt

We’re talking to Hiten Bhatt, Creative Director – Design at RAPP and creator of the new design workshop series Command, Shift, Design
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The Ethical Marketing Movement

Phrasee and Vitreous World went to 4,000 consumers and 400 marketers across the UK and the USA to get the full picture of the attitudes towards unethical marketing. Join the ethical marketing movement to build a better industry future.
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DMA Awards - The Great Scots

Want to find out who won at the DMA Awards 2018 from Scotland? Hear from CHAS, Different Kettle and Story UK, those behind a number of DMA shortlisted campaigns from Scotland – examining strategy, creativity, and results with a fine-tooth comb.
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