22 Jul 2019
The Board Member Checklist: Non-Executive Directors
The DMA’s Privacy Taskforce has created a practical and supportive piece to help Non-Executive Directors understand what their top priorities should be in regards to data protection and the privacy of their customers
17 Jul 2019
DMA 2019 Email Tracker Launch
Gavin Laugenie looks at the DMA email tracker 2019 report and explains why you should, in fact, send more emails!
17 Jul 2019
Regulation Hub Update - July 2019
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
17 Jul 2019
Power of Print 2019
Get your ticket to the Power of Print, taking place at Stationer’s Hall, London on 5 November
16 Jul 2019
GEMM Agency win DMA Talent's Marketing Challenge 2019
GEMM Agency from the University of Greenwich have been crowned of this year's Marketing Challenge for their repsonse to Instagram's brief.
12 Jul 2019
Marketing vs Service Messaging
On 24 June 2019, the ICO fined telecoms company EE Limited £100,000 for sending over 2.5 million direct marketing messages to its customers without consent.
12 Jul 2019
Loyalty is Dead...Long Live Loyalty
A Friday thought. Has a generational shift meant the death of loyalty? Or has it simply evolved, leaving brands to catch-up with customers demand in order to stay relevant?
11 Jul 2019
Member ContentReferral Marketing: Are You Creating Customer Advocates?
Refer-a-friend programmes work. Customers trust friends and family’s advice, but too many brands have yet to try this customer acquisition channel. Delve into our report created in partnership with Mention Me, to learn more about the benefits of referral marketing.
10 Jul 2019
Customer Service and Experience Summit Europe
Join the DMA at the Customer Service and Experience Summit Europe.