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Investigating Email: Embracing Change

We have all had to adapt to new ways of living and interacting over the past 12 months. This change of communication has significantly changed the relationship between consumers and brands. But what exactly has changed? And what impact has this had on email? Read on to find out.
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How to Lead Your Team With Empathy

As part of DMA Scotland's regional content, guest contributor Dr Helen Rippon, Chief Executive, Worldwide Cancer Research gives her insights on how to lead your team with compassion.
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Fintech: 2021 Trends and Marketing Techniques

Scotland is a w­orld-leading destination for fintech businesses. So what is fintech, and what are the emerging consumer demands and marketing approaches in the sector? Find out from Moment Agency.
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The Class of 2020 - Championing Great Work I

The 2020 DMA Awards were packed with amazing work. But what lies behind the brilliance - and what lessons can we learn? Find out from RAPP, PayPal, Different Kettle, World Animal Protection, The Lettershop Group, Titan Travel, M&C Saatchi and The Fragrance Foundation.
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DMA Student Member Webinar: How to Nail an Interview

The first in a new series of webinars exclusively for DMA Student Members. Each month, we will bring you something new to help you navigate your journey into the world of work. This month, we're talking about how to conquer the interview process to land your dream job.
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Regulation Hub Update - April 2021

DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share, and shape best practice. Find their regulation update here.
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Democratise Data Manifesto for New Scottish Parliament Term

We asked candidates for the Scottish Parliament elections to take the #DemocratiseDataPledge to support the democratisation of talent and widen access to the data industry.
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DMA Insight: What Customers Want from Email

Email lives within an ecosystem of numerous other channels. But which should be included when building a multi-channel approach? How do customers use their inbox? And how do they respond to brand emails? Here’s a snapshot from our Consumer Email Tracker 2021 report to answer all of this and more.
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Salesforce Datorama: Measuring Cross-Channel Engagement

Join the DMA, Salesforce Datorama and Santander to find out how the consumer trends shaping this ever-expanding digital landscape and how brands are navigating it.
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