26 Sep 2017
DMA insight: Customer Engagement, focus on travel
Value for money. Rewards. Good customer service. All keys to driving loyalty in customer engagement in the travel sector. But are those mechanics enough - or do they require more ground support to get your brand flying high? Dig in to our lastest engagement infographic to find out.
05 Sep 2017
Member ContentCustomer Engagement: Focus on travel
Which travel brands do customer prefer? What are the criteria they use to decide who to book a trip with? How do they feel about new technologies on holiday? Read the latest research to find out.
16 Aug 2017
DMA insight: what a difference a year makes
Take a second look at vital research produced over the past year, featuring essential customer engagement insights, a first look at how businesses adapt to the GDPR, and market-leading email research
15 Aug 2017
Email benchmarking report 2017
Email benchmarking report 2017
27 Jul 2017
DMA insight: How to win trust and loyalty
How can your business meet consumers’ demands while building trust and loyalty? This infographic explores the changing face of brand loyalty, by the DMA and Foresight Factory. Read the full report, Customer Engagement 2017: How to Win Trust and Loyalty for the full loyalty lowdown.
12 Jul 2017
Member ContentAnnual inserts industry report 2017
Strong increases in third party inserts have stemmed the overall decline in this changing market according to new DMA research