DMA - Data & Marketing Association

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OFT clamps down on payday lenders

The Office of Fair Trading (OFT) is clamping down on payday lenders after its review into the sector revealed that there is widespread non-compliance. The review has found that many payday lenders are ignoring the Consumer Credit Act and other legislation, and are failing to meet the standards...

ICO conference: all change for data protection

With the greatest reform to data protection law in two decades looming, this is a decisive time for data professionals, the Information Commissioner, Christopher Graham, told over 800 data protection officers at the annual ICO Data Protection Officer Conference on 5 March 2013. 

ICO fines Glasgow firm £90,000 for nuisance calls

The Information Commissioner’s Office (ICO) has issued a £90,000 penalty notice on a Glasgow firm for plaguing the public with thousands of unwanted marketing calls.
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Financial services tracking report 2013

As consumers start to tentatively re-enter the market for financial services, there is a growing risk of a knowledge gap emerging. Consumers say that regular advertising is not important to them (suggesting they remain partially “blind” to the messages providers are putting into the market) and...
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Infographic - Financial services tracking report 2013

Banks' marketers are failing to capitalise on financial product cross-selling opportunities with existing customers, new research published today (7 March 2013) by the DMA reveals.
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