Infographic - Financial services tracking report 2013 | DMA

Filter By

Show All
X

Connect to

X

Infographic - Financial services tracking report 2013

T-53c922a64837c-financial-services-tracking013-infographic_53c922a648176-3.jpg

Banks' marketers are failing to capitalise on financial product cross-selling opportunities with existing customers, new research published today (7 March 2013) by the DMA reveals.

According to the findings of the joint DMA / fast.MAP 2013 Financial services tracking report, which polled 2,494 UK adults, consumers hold an average of just two financial services products with their main bank, with 65% holding a current account and 50% holding a savings account. Recent research conducted by Deloitte found that three in five consumers use at least six financial services products.

Sponsored by Affinion International

Hear more from the DMA

Please login to comment.

Comments

Related Articles

Economic pressures have plagued households for several years, with brands facing the challenge of engaging consumers who are more budget-conscious than ever before. As a result, brand loyalty has sharply declined, with 61% of consumers being less likely to stick with brands in 2023 compared to 41% in 2022.

Cost of Living Exit Strategy Report 20244

As the year races forward, financial services marketers and CRM professionals face significant shifts that demand a re-evaluation of strategies. Here are the approaches currently topping the agendas of financial services marketers.

iStock-1481095189.jpg

As the use of third-party cookies fades away, personalisation is getting a makeover. Companies are now using their own data and AI to offer more relevant, consent-based experiences that meet customer expectations for both privacy and personal touch. Find out more in the latest Customer Engagement: Future Trends report.

Customer Engagement: Future Trends Report 2024

With the UK charity sector experiencing its first income decline in eight years, marketers had to get creative. Find out in the latest report which strategies proved to be most successful.

ce23-Report-web-image-template.png