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DMA Insight: Education and Leadership Required to Tackle Challenges

2020 will be remembered for the myriad challenges it has thrown at us all. When we asked marketers about the key challenges facing the data and marketing industry in the coming years, diversity, inclusion and a need to build more ethical approaches to data were mentioned as key issues.
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Understanding What Drives Email Performance

The publishing, not-for-profit and utilities sectors have all seen declines in their email performance since 2016, according to DMA research. What are the potential factors driving this trend? Saravanan Subburam helps us understand what’s driving email performance by looking through the lens...
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DMA Insight: Consumers' Favourite Brands in 2020

Who won the battle for consumers’ hearts in 2020? Has the pandemic shifted people’s affections or have their top brands remained unchanged? Why do some have no attachment to any brand? Here’s our quick take on customer’s favourite brands this year.
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Future Trends 2021

The Future Trends 2021 series is finally here. As with previous editions the objective of this collection is to inspire organisations to find innovative and diverse ways to respond to new customer behaviours and desires.
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DMA Insight: The Impact of Coronavirus on Marketers

Coronavirus has impacted our lives and routines, but what does the future look like for marketers and are there differences between businesses’ perceptions? To better understand these perspectives, we mapped opinions across two axes, which reveals five distinct groups: Negative, Positive,...
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DMA Insight: Coronavirus Creates Opportunity for Compassionate Marketing

Two-thirds of senior marketers told us the pandemic has had a negative impact on their business. However, a positive side-effect of the coronavirus, is the significant increase in brands compassionate and thoughtful approaches to how it markets to consumers.
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