09 Jun 2020
Regulation Hub Update - June 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
12 May 2020
Regulation Hub Update - May 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
28 Apr 2020
Coronavirus: Advice and Help
The DMA has gathered information from the UK Government and partners to help with the running of your business throughout the ongoing COVID-19 situation. This page will update as more resources and advice become available.
14 Apr 2020
Regulations Hub Update - April 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
Steve Sullivan
Channel Doctors
Founder - Channel Doctors & Vice Chair of DMA's Contact Centre Council
12 Mar 2020
UK Contact Centres - what's coming your way from the ICO
The ICO’s Direct Marketing Code of Practice will become the practical data protection guide for organisations seeking to stay within the law. The draft Code has been out for consultation and now the ICO is reviewing the responses it has received, including those from the DMA, which should...
09 Mar 2020
Regulation Hub Update - March 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
11 Feb 2020
Regulation Hub Update - February 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
20 Jan 2020
Regulation Hub Update - January 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
12 Dec 2019
Regulation Hub Update - December 2019
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.