Steve Sullivan
Channel Doctors
Founder - Channel Doctors & Vice Chair of DMA's Contact Centre Council
Steve has had 20 years experience working with both client brands and suppliers in customer engagement, contact centres and outsourcing consultancy. Previously Deputy Chair of the DMA's Contact Centre Council, Steve delivers Privacy & Compliance training modules for the IDM.
Steve and his colleagues at Channel Doctors are focused on aligning and optimising brands' customer-facing sales, distribution and service channels.