15 Jun 2020
Data Best Practice: Maintaining Good Data Hygiene
From the DMA’s Customer Data Council, the fifth in a series of articles looking at good data practice in marketing.
22 Apr 2020
Data Best Practice: The Power of the Privacy Notice - Case Study
From the DMA’s Customer Data Council, the fourth in a series of articles looking at good data practice in marketing.
14 Apr 2020
Regulations Hub Update - April 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
Steve Sullivan
Channel Doctors
Founder - Channel Doctors & Vice Chair of DMA's Contact Centre Council
12 Mar 2020
UK Contact Centres - what's coming your way from the ICO
The ICO’s Direct Marketing Code of Practice will become the practical data protection guide for organisations seeking to stay within the law. The draft Code has been out for consultation and now the ICO is reviewing the responses it has received, including those from the DMA, which should...
09 Mar 2020
Regulation Hub Update - March 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
02 Mar 2020
Data Best Practice: Acquiring New Data
The DMA's Customer Data Council advise on expanding your database while maintaining compliant.
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28 Feb 2020
It's Not too Late to Have Your Say, Feedback to the ICO on How the Proposed Direct Marketing Code of Conduct will Affect You
We have until 4th March to feedback on the ICO's highly controversial consultation on the draft direct marketing code of practice. Share your views with the ICO and provide balance to their perspective.11 Feb 2020
Regulation Hub Update - February 2020
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.