DMA - Data & Marketing Association

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What Is a Customer Data Platform (CDP) and What Are the Benefits?

The Customer Data Platform (CDP) is the fastest growing sector of Scott Brinker's famous Martech 5000 super-graphic, read on to find out what all the fuss is about.
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Customer communication in the 21st century

Increasingly, sophisticated customers expect more when receiving communications from businesses. Now, people want different forms of communication: sometimes print, sometimes digital and at other times in a cross-channel format.
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Are You Lagging Behind with Legitimate Interest?

Legitimate Interest is not a ‘Get out of jail free card’, but if used correctly it is a compelling way to engage with your customers. There is nothing wrong with using consent, but you stand the very real risk of decimating your marketing database.
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Regulation Hub Update - August 2018

DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
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Marketers Plan To Shift To New Marketing Channels Post EPrivacy

In March 2018, Mailjet commissioned a new piece of research conducted by Morar Consulting to understand the effect that ePrivacy will have on marketing strategies and ROI following it’s implementation.
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What are the benefits of pre and post-sale attribution?

An abundance of online marketing channels has transformed the way customers engage with brands which has created huge opportunities for organisations to capture additional insight into customer’s preferences. However, many brands are struggling to connect this data with offline customer...
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5 stage lead nurturing email checklist

An email lead nurture campaign is crucial for turning a lead into a fan and then a customer. Follow this checklist for a stunning drip campaign that shows your credibility and authority.
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Think Digital. But Don't Forget The Print

One can see the appeal of digital marketing. It’s cheap, it’s measurable, it’s modern, and it’s chic. But it’s not always the best way to promote your business. After all, when was the last time you heard someone say how much they loved a pop up ad?
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