28 Jan 2021
Future of Financial Services - The Trends That Will Shape 2021 (and Beyond)
What are the key trends impacting financial services brands in 2021 and beyond? Find out these along with the thoughts of Datorama and Direct Line.![T-cHJldmlldw%3D%3D-future-of-fs-trends-that-will-shape-2021.png](/uploads/articles/T-cHJldmlldw%3D%3D-future-of-fs-trends-that-will-shape-2021.png)
26 Jan 2021
Email Data Quality: Compliant, Correct and Complete
The key practices, pitfalls and opportunities organisations face in terms of data. Read on to gain insights on how and where businesses could improve data quality in both the short-and long-term.![T-cHJldmlldw%3D%3D-web-image---data-quality-1.jpg](/uploads/articles/T-cHJldmlldw%3D%3D-web-image---data-quality-1.jpg)
26 Jan 2021
Validity: Why Data Quality Matters
Faced with constant data decay, businesses have no choice but rethink their email marketing strategies. How can you achieve clarity from your data chaos? It all starts with data quality. Tune in to hear expert opinions from RSPB and NSPCC and insights on why a winning strategy starts with...![T-cHJldmlldw%3D%3D-validity---web-image-new2.png](/uploads/articles/T-cHJldmlldw%3D%3D-validity---web-image-new2.png)
26 Jan 2021
ICO Commissioner Elizabeth Denham's Term Extended
Following a request from the UK Government, Elizabeth Denham has agreed to extend her term as Information Commissioner to 31 October 2021.![T-aG9tZXBhZ2U%3D-b8293d99-3a20-4b19-9ea4-187f9b2326c0.png](/uploads/articles/T-aG9tZXBhZ2U%3D-b8293d99-3a20-4b19-9ea4-187f9b2326c0.png)
26 Jan 2021
Shape the UK's Strategy on Data in International Trade
Do you exchange data with the EU and nations worldwide? Feed into the DMA's response to the UK Parliament's inquiry into international trade.![T-aG9tZXBhZ2U%3D-8184ac85-6c6e-43ac-b105-5474eb6e5a3b.png](/uploads/articles/T-aG9tZXBhZ2U%3D-8184ac85-6c6e-43ac-b105-5474eb6e5a3b.png)
25 Jan 2021
BT Sport Campaign from Wunderman Thompson Wins DMA Awards Grand Prix
Wunderman Thompson’s campaign for BT Sport has taken home the Grand Prix at the DMA Awards 2020.![winningwork.gif](/uploads/articles/winningwork2.gif)
25 Jan 2021
DMA Insight: Channel Challenges Between Generations
How do different generations of consumers trust the marketing they receive through different channels? The latest DMA analysis of its customer engagement data reveals the key differences between generational groups. Read on to find out what brands need to know.![T-cc425f464bdef451c7092d0091187e69-customer-engagement-02-311.png](/uploads/articles/T-cc425f464bdef451c7092d0091187e69-customer-engagement-02-311.png)
22 Jan 2021
Your Call Is Important to Us: A Podcast Series
The DMA Contact Centre Council have launched their new expert-led podcast series, designed to help improve call centre performances and customer service experiences, with interviews, talks, fads, tales of triumphs and debates and more.![T-cHJldmlldw%3D%3D-dma_contact_center_cpuncil_article-copie.png](/uploads/articles/T-cHJldmlldw%3D%3D-dma_contact_center_cpuncil_article-copie.png)