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Investigating E-receipts - What's in It for Customers and Brands

Why do consumers like e-receipts? How can they benefit businesses too? What barriers should organisations be aware of and how can they overcome them? Experts from the DMA Email Council’s Research Hub answer all these questions and more.
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Making Measurement Meaningful

Many marketers measure what they can, rather than what they should, meaning traditional measurement models lack the subtlety needed in a multichannel world. This whitepaper provides an industry-agreed starting point in the effort to standardise the way marketers measure media effectiveness and...
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DMA Insights: Apprenticeships Are a Win-Win

Apprenticeships should be an important part of the talent strategy for the data and marketing industry – but why? In this article we highlight the benefits for both apprentices and businesses, making crystal clear why you should start an apprenticeship scheme today.
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Salesforce Datorama: The Future of Retail - The Trends that Will Shape 2021 (and Beyond)

The pandemic has changed the way many people browse, compare, and shop for good. However, as the prospect of restrictions loosening and normalcy now on the horizon. What will this mean for the UK's high-streets, shopping centres, supermarkets, and independent retailers? Join the DMA, Salesforce...
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Data 2021: UK Government Minister for Data, John Whittingdale MP, to Give Keynote Address

Big changes are coming to the UK’s data industry. Join Data 2021 to hear the latest plans from the UK Government and how they will impact your organisation.
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Future Trends - In-Game Brand Experience

Join us as we investigate the rise of in-game brand experiences. Gain insights as to why and how the world of gaming has made user experience more valuable and engaging.
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Future Trends: In-Game Brand Experience

Gaming is a popular pastime and, especially during the pandemic’s lockdowns. How can you improve their overall experience by introducing your brand into the in-game environment? Read on and discover how consumers have changed and created new ways to interact with their brands when using games.
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Pathways to Creativity 2020: Collaborating With The Creative Customer

Examine how organisations can harness insights from our Pathways to Creativity research to ignite creativity and build stronger links between brand and customer.
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Customer Engagement 2020: An Overview

Our annual customer engagement summit gave highlights from our 2020 customer loyalty research report and featured expert insights on how brand loyalty has changed, channel strategies for retention and long-term engagement, key trends, and how to drive the future customer.
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