24 Jul 2017
Customer engagement 2017: three perspectives on finance and engagement
What is the balance between marketing spend and customer enagegement? We asked three marketers: Howard Ormesher group CRM director at IM group, Ben Lappin, head of customer experience at The Guardian, and Phil O’Sullivan, Markting Director at Newmarket Holidays, to chat about their...![T-59760fb23f7c4-panel_59760fb23f6da.jpg](/uploads/articles/T-59760fb23f7c4-panel_59760fb23f6da.jpg)
24 Jul 2017
DMA Awards: Make your entry fly
Hear from the famously unimpressable judges about what really does impress them![T-5975bfbaab828-awards_5975bfbaab78d.png](/uploads/articles/T-5975bfbaab828-awards_5975bfbaab78d.png)
24 Jul 2017
Pure360: Five game-changing eCommerce automations
Marketing automation offers enormous promise to digital marketers![T-5975c08ab8bc4-automations_5975c08ab8af2.png](/uploads/articles/T-5975c08ab8bc4-automations_5975c08ab8af2.png)
21 Jul 2017
The $200,000 selfie
How to legally buy a peerage, the $200,000 selfie, Soundcloud founder speaks as his company comes under the spotlight, how a font could bring down the Pakistani government and the end of gender stereotypes in ads![T-596f2e2dca2b3-france_596f2e2dca225.jpg](/uploads/articles/T-596f2e2dca2b3-france_596f2e2dca225.jpg)
20 Jul 2017
Should you manage customer service through social media in-house, externally or through a combination of both?
The DMA Social Media Council provides advice for brands to solve their biggest customer engagement dilemma![T970bc8df175e280x960_5970bc8df1675-73.jpg](/uploads/articles/T970bc8df175e280x960_5970bc8df1675-73.jpg)
18 Jul 2017
Lecture in Progress - A hive for creatives
When something comes with the seal of approval of It’s Nice That, people sit up and take notice. Dig in to creative culture and travel to a new digital destination for the good people of the creative industries at Lecture In Progress.![T-596f3f3d95ce8-lip_596f3f3d95c57-4.jpg](/uploads/articles/T-596f3f3d95ce8-lip_596f3f3d95c57-4.jpg)
14 Jul 2017
The lawnmower hypothesis
AI won't take your job. In fact it might create a new one for you - look at lawnmowers. Snapchat's market woes, the gig economy, a chat with Jimmy Iovine, and the most baffling piece of visual special effects ever seen in cinema.![T-5965f8068fee4-contact_5965f8068fdfc-2.jpg](/uploads/articles/T-5965f8068fee4-contact_5965f8068fdfc-2.jpg)
13 Jul 2017
DMA advice: Location based marketing
The DMA's Responsible Marketing Committee unveils a brand new guide to location based marketing. Learn how to reach the right person at the right time, and reap the brand benefits.![T966499d6c7d8-lbmguide_5966499d6c744-74.jpg](/uploads/articles/T966499d6c7d8-lbmguide_5966499d6c744-74.jpg)
12 Jul 2017
Member ContentAnnual inserts industry report 2017
Strong increases in third party inserts have stemmed the overall decline in this changing market according to new DMA research![T96c9304a41b1-annualinserts2017_596c9304a40bd-199.jpg](/uploads/articles/T96c9304a41b1-annualinserts2017_596c9304a40bd-199.jpg)