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The new rules of engagement

Read the new research report into why relevancy is more important than personalisation, and the redefined relationship consumers are looking for.
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Copywriting, behavioural economics and AdWords

Applying behavioural economics principles to copywriting Google AdWords ads can promt a significant boost in performance for certain cagtegories like technology, telecoms and clothing
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The skinny on Copywriting Club - Manchester

Braving weather so wet even the fish looked fed-up, our hardy copywriting clubbers headed for cover at an evening of copy chatter – and a good dry-off
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David Ogilvy: copywriter

David Ogilvy was a copywriter, and here we present his 12-point guide to how he works, in addition to an hour-long interview with the great man where he admits to starting his agency becasue he didn't think he was good enough for Young & Rubicam
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Two years until the GDPR comes into force

Today the EU General Data Protection Regulation (GDPR) becomes law, but there are two full years - 730 days and counting - before the law comes into force
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Introducing Customer Engagement

The DMA has launched a major new campaign to explore what makes excellent customer engagement, and will include major events, groundbreaking research and more
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Contact centres: consumers need you

According to new research from the DMA and Granby Marketing Services, consumers need contact centres at those critical moments in the relationship with a brand, but brands are in danger of losing the goodwill consumers hold for them
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Melanie Howard: We need to have diversity of all kinds in this industry

The upcoming mayoral elections are a concern for Future Foundation founder Melanie Howard, but she’s not thinking about Zac or Sadiq – it’s all about the Women’s Equality Party and Sophie Walker
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