DMA - Data & Marketing Association

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AI in Action

Join us for a live 30-minute demo and discover the power of AI tools. Witness firsthand how seamlessly they can integrate into your marketing efforts.
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Explainer Videos for JICMAIL Discovery 3.0

​To help subscribers get the most from the new improved version of JICMAIL Discovery 3.0, we've created short explainer videos for each separate data tab.
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Unlocking the true potential of telemarketing: in-house versus outsourced

Cost is a major factor when deciding whether to handle your sales development in-house or outsource to an external team. We drill down into the true costs of in-house versus outsourced telemarketing, uncovering the hidden costs and the additional value offered by a specialist agency.
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Innovations in UK Retail with Customer Data Platforms

UK’s retail landscape is evolving rapidly, with Customer Data Platforms (CDPs) at the forefront, helping retailers to intimately understand their customers.
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Innovating Insurance with Marketing Automation

The insurance sector, historically grounded in tradition, is experiencing a digital shift with marketing automation at its core. Artificial Intelligence (AI) optimises routine tasks, crafts personalised campaigns, and forecasts customer behaviour.
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Real-Time, Near-Real-Time & Batch Personalisation

Personalisation is a significant marker of progress in the ever-evolving landscape of marketing automation. It helps distinguish between the traditional and more contemporary approaches.
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Multi-touch attribution (MTA) is a game-changer for marketing, but why is it often ignored?

MTA (multi-touch attribution) is an approach to measuring marketing effectiveness that works by linking all the known steps in a customer journey prior to a sale being made. It then uses machine learning to allocate weights to the value of each step according to the way they each contribute...
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2023 Sustainability Wrap Up

Now that 2023 has drawn to a close, it’s a great time to reflect on some key sustainability trends that have had a big impact the past year. Below is a breakdown of the key trends and the growing impact they have on the sustainability of our planet.
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Marketers New Year Checklist

Start the new year right and finish the financial year strong, tick off the ‘must-do’s’ post-peak.
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