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Tuesday, 30th March 2021


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Join the DMA, Sprinklr and Bloom & Wild for practical advice on how to listen to your customers, then act and engage in a personalised and impactful way.

"It's the thought that counts". This colloquialism has taken on new meaning since Spring 2020. To be thoughtful, sensitive and discerning for everyone's individual needs and circumstances should be the goal of every brand experience, customer contact, advertisement and marketing campaign. How do brands achieve this consistently across their departments? What does it take to operationalise kindness and empathy across a business? How can this influence marketing strategy?

Our panellists have experience running sustained, thoughtful marketing campaigns on behalf of their own or their customer's brands.


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For all enquiries regarding this event, including sponsorship opportunities, please contact Jaspria Roda.

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