Customer Engagement Future Trends 2024 - Bristol

Head along to our in-person event in Bristol to discover the ground-breaking trends that are predicted to have a huge impact on customer engagement this year.

Join us in Bristol on Thursday 9 May for this enlightening event chaired by Julie Atherton, Founder of Small Wonder. You'll hear the latest research presented by Scott Logie, Chair of the Customer Engagement Committee and Chief Commercial Officer at Sagacity. As well as Richard Norton, Co-Founder, The Peeps, as he shares his insights into the future of AI and how you can best use it to engage audiences.

Here are just some of the insights you can expect:

• How generative AI is transforming the data-driven marketing industry, with 51% of marketers using AI tools for content production.
• The continued importance of in-person brand experiences in the digital age, underscored by research involving ASOS and H&M highlighting that people still crave physical interactions
• Discover how businesses are adapting to the changing landscape of personalisation post third-party cookies; using data and AI to deliver consent-based relevant experiences to customers

At the event, you'll hear the research presented followed by a case study and panel discussion on the key topics being addressed. You'll also have the chance to network with industry peers.

We look forward to bringing our exciting Customer Engagement Future Trends Report to you.

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