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When & Where?

Tuesday, 28th January 2020

Prophecy Unlimited
One Glass Wharf
Avon Street

Ticket Information

DMA member


IDM member

£50 (+VAT)

Non member

£50 (+VAT)

Customer Engagement - Bristol_Events.png

Want to find out what’s new with our Customer Engagement campaign? Join us on 28 January 2020 at Customer Engagement – Bristol and gain expert insight from the likes of Proctor & Stevenson, Eighteensixty, and

Better engagement means better business.

What do brands need to know?

It’s time to find out.

Chaired by Scott Logie, Customer Engagement Director, REaD Group and Chair of the DMA Customer Engagement Committee, this event will build on the insights from the ‘Acquisition and the Consumer Mindset’ report, and our very own Tim Bond, Head of Insight, will be in the house discussing Future Trends which is part of our Customer Engagement Campaign and focusses on the latest trend opportunities.

The topic of the day is ‘Speak & Listen’, which will allow you to dive into text and voice-based chat services and the power of podcast channels with our panel of experts.

You will:

  • Hear Kevin Mason, Strategy + Planning Director, Proctor & Stevenson talk about voice search
  • Explore’s approach to customer engagement, journey, and retention with Head of Customer Marketing, Matt Crole Rees
  • Hear Gareth Evans, Founder, Eighteensixty discuss podcasting
  • Listen to an experienced panel discuss the results of the research


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For all enquiries regarding this event, including sponsorship opportunities, please contact Cynthia de Gelder.

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