DMA | Research, Infographic | Page 60

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Response management report 2011

Brands looking to drive sales by encouraging prospects to request product or service information online are only managing part of the journey. To ensure the maximum number of prospects convert into sales, there are some critical steps along the way that still need to be smoothed out.
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Promoting to the mobile consumer report 2011

Consumers are generally open to promotional offers, but they have very clear preferences about where they want to receive them and the type of offers that they like. Getting the right pitch into the right channel will therefore have a positive uplift on marketing performance.  
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Data tracking report 2011

The Data Tracking Study 2011 reveals that data capture is suffering as consumers opt for online anonymity.
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