Filter By

Show All
X

Connect to

X

Please login to comment.

Comments

Related Articles

Our dig into customer loyalty. The last time our Customer Engagement research investigated this topic was 2018. And this time, we conducted it amid one of the most dramatic shifts our generation has ever lived and worked through.

CE_HowToWinTrustandLoyalty.png

A report to showcase the value of managing data correctly. Brands that go beyond just compliance with legal requirements can guarantee the maximum value for and from their customer data.

Data Management web image.jpg

Harnessing the power of XCM’s bespoke Customer Data Platform, HORIZON, optimum trigger points, journey length and product combinations were determined. Resulting in targeted and personalised content inside The Cotswold Co. communications.

XCM image.jpg

A snapshot of our Email Benchmarking Report 2020 – a reliable benchmark for brands, service providers, and agencies to gauge their email performance.

Customer Engagement-02 (2).png