06 Apr 2018
Data Protection 2018: The ICO answers your questions
We gathered recently for Data Protection 2018, and the ICO asked our attendees for questions they could take away and tackle in detail. Covering the GDPR, ePrivacy, consent, Privacy Shield and more, read on for their detailed answers.
03 Apr 2018
Third party data in the spotlight
The Facebook and Cambridge Analytica case provokes wider industry discussion over the use of third party data
26 Mar 2018
Regulation Hub Update - March 2018
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
19 Mar 2018
Why data skills are essential to achieving GDPR compliance
The first step towards GDPR compliance is sorting out your data. It is fundamental to managing permissions and building trust but to manage this, you need the right skills. In this blog, we talk through the importance of data skills and how you can plug the gap.13 Mar 2018
MBA founder & Economist EVP join the DMA Board
Stephen Maher, Founder and CEO of MBA, and Mark Cripps, EVP of Brand and Digital Marketing at The Economist join the Board of the DMA to support the future growth and development of the industry26 Feb 2018
DP2018: Putting the GDPR into perspective - a proportionate view
Data's in the boardroom, argues Robert Streeter, News UK's data protection and privacy officer. And this means we're just beginning the age of data as value, not merely liability.
26 Feb 2018
DP2018: A panel on the power of putting the consumer front and centre
Following on from DMA Group CEO Chris Combemale and the ICO's Elizabeth Denham, we settled for a panel discussion featuring PwC's Fedelma Good, DMA MD Rachel Aldighieri and Robert Parker, head of corporate affairs at the ICO
20 Feb 2018
Regulation Hub Update
As literally everyone knows, 26th January was the 12th annual Data Protection Day. Woohoo! Review what else the Regulation Hub of the Contact Centre Council was talking about this month.
08 Feb 2018