29 Mar 2019
Regulation Hub Update - March 2019
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
29 Mar 2019
ICO opens beta testing for the regulatory Sandbox
The Sandbox is a safe place for organisations to test innovative new products and services that use personal data
28 Mar 2019
Notes from the Future of Customer Engagement Client Roundtable 2019
The DMA has brought a select group of senior marketers together to discuss this year’s key trends. From educator brands, to new initiatives for diversity and inclusivity, get their take on what constitutes truly effective customer engagement.
27 Mar 2019
Supporting vulnerable consumers
Are you doing enough to support vulnerable consumers? Learn how to help the people who need it most with the DMA Vunerable Consumers Taskforce and hear practical insights from Matt Radford, supporter development manager, Maggie’s, Tom Jenkins, marketing regulations manager, British Gas and...
27 Mar 2019
Notes from: 'What is Creativity for in the UK today'
Our Campaign for Great British Creativity has now officially launched. We congregated at the National Theatre on Wednesday 13 March to discuss the state of creativity in the UK today and what lies ahead. Couldn’t make the event? Have no fear, we’ve captured a few highlights for you here.
25 Mar 2019
Five Top Tips for Copywriters
Are you new to copywriting? Or a seasoned professional? Stay on top of the copywriting game with these top tips.
25 Mar 2019
DMA insight: What winning emails look like
Consumer preferences and technology are constantly in flux, but email continues to come out on top – keep reading to find out why
21 Mar 2019
Royal Mail MarketReach: How mail can improve the customer experience
Royal Mail MarketReach and JICMAIL outline the benefits that mail can bring to enhance the overall customer experience.