26 Jul 2013
How to win more pitches
For some years the marketing industry has witnessed a variable standard of pitching. Although the overall quality of pitch processes within direct marketing has been high, there are still many opportunities to raise standards for the benefit of both agencies and clients.
23 Jul 2013
Infographic - Mobile and customer service
New DMA research has revealed how your customers wish to be kept in touch and up-to-date with your brand via their mobile phones, and what you can do to make the relationship work to everyone's advantage.
15 Jul 2013
Spying scandal, delays and disagreements hinder progress of data protection reform as summer recess begins in Brussels
As the European institutions in Brussels begin their summer recess, I thought it the ideal time to review progress of the draft Data Protection Regulation and highlight what we can expect when the new Parliamentary session begins in September.11 Jul 2013
Infographic - From letterbox to inbox 2013
This is the DMA's first attitudinal print tracking report, which surveyed 1,232 UK adults. The report was produced in conjunction with fast.MAP and sponsored by HP.
05 Jul 2013
How to guide: Email and cookies legislation
From 26 May 2011 additional measures came into effect in the UK as part of an update of the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR) (“the Regulations”). The revised law covers any technology that stores data on or uses data from a person’s “terminal device”...