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Direct Marketing Commission: Concerns over consent dominate complaints in 2016

The Direct Marketing Commission has published its annual report for 2015/16
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2016 in review

Inside or outside marketing and advertising, 2016 has been tumultuous. We take a look back at the year that was...
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Ofcom removes 3% âsafe harbourâ for abandoned calls

Statement from Ofcom states that there is no material change compared to previous positions on silent and abandoned calls, but removes thresholds for both 
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2017 and customer engagement

A big year ahead looms ahead for marketers looking to give their customer engagement that crucial edge. We take a quick look at 2017 and try to spot a few trends.
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The joy of segmentation

Scott Logie is MD of REaD Group Insight and the Chair of our Customer Engagement Committee. Here he tells us of his love for segmentation and what getting this right means for marketers looking to engage diverse audiences.
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The DMA Christmas game: Cloudy with a chance of baubles

Jump in Santa's sleigh and save Christmas, one bauble at a time
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The sweet music of great writing

Spotify's recent brand campaign saw the perfect marriage of insight and brilliant writing to bring us some of the most arresting creative of 2016
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Best Writing at the DMAs 2016: Arthur London and Plan International

In this series we examine the winning work from the 2016 DMA Awards Best Writing category. Check out what Arthur London and their client Plan International did to win the Bronze.
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