DMA - Data & Marketing Association

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The Power of Brand: Why it matters for ALL Businesses

In today’s competitive business landscape, building a strong brand has become essential for companies aiming to thrive and stand out from the crowd. A brand is more than just a logo or a name; it represents the overall perception of a business.
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Should you consider a different take on CDP (Customer Data Platform) implementation?

Discover how a composable architecture approach can help overcome the challenges of implementing a customer data platform and improve your data strategy for a single customer view in digital marketing.
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Boost sales performance with the telemarketing channel.

A strategic and data-led channel such as the phone can accelerate the sales process and improve ROI across all your channels whilst delivering actionable insight to keep your strategy on track.
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Is the art of customer service in decline?

There is an ongoing debate about the state of customer service today. Some believe that customer service has declined in quality due to companies focusing more on cutting costs, others argue that technology has changed the way customer service is delivered, making it faster and more efficient.
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The Value Exchange Economy

Modern consumers are more cognizant than ever of the value of their personal and preference data, and are not going to hand it over without receiving something of value in return. To collect the zero-party data required to power better...
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The Complete Guide to Zero-Party Data in 2023

Get the 101 on Zero-Party Data plus examples of how brands are differentiating with personalization and driving revenue.
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JICMAIL presenting at Adwanted's The Future of Brands

Join JICMAIL at Adwanted's The Future of Brands, where we are part of The Great Measurement Debate.​ During our panel session, we will examine what good looks like and what's missing in current media measurement.
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The 7 keys to an advanced Email Personalization strategy

Personalization is the secret sauce of email marketing, but there's a problem. Despite its benefits, marketers aren't using it to the full potential. Why? There's something off in the way we think about personalization. So what can we do about it?
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JICMAIL WEBINAR: The role of mail in the FCA's Consumer Duty shake up

Join our webinar to hear from Ian Gibbs, Director of Data Leadership and Learning, JICMAIL, along with a guest expert, and learn more about the place mail plays in delivering good customer outcomes.
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