26 Feb 2014

Provenir: the new look of loyalty - digital, social, mobile, real time

Today's customers demand instant gratification. Neil Skilling, Ph.D. and european managing director of Provenir tells you how to reward loyalty in real-time.  

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23 Jan 2013

Provenir: The golden guidelines for actionable social engagement

Learn how to capitalise on social engagements. Know when customers expect your brand to listen, the right ways to categorise comments and applying automation, and when responses are appropriate - and when they’re not.

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