23 Jul 2013
Customer service via mobile phones: how do consumers want to talk to you?
New DMA research has revealed how your customers wish to be kept in touch and up-to-date with your brand via their mobile phones, and what you can do to make the relationship work to everyone's advantage.
Discover the power of consultative selling—a customer-focused approach that builds trust, tailors solutions, and drives loyalty. Explore the key elements of an approach that creates lasting partnerships and sustainable growth.
Discover why cold calling remains a powerful tool in the digital age. Learn how human connection, multi-channel strategies, and skilled agents can elevate your sales and marketing efforts.
Companies are re-evaluating their packaging to better serve their disabled customers. This article explores the latest innovations in accessible packaging.
Digital accessibility is gaining traction. In June 2025, the EU Accessibility Act will be a legal requirement for many businesses. Understand the importance of accessibility and how your brand can support more inclusive experiences.
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