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3 key steps retailers need to take in 2017

Keeping up with innovation has retailers investing phenomenal amounts of time on “what’s next” since the launch of digital in the 90s. However, newer technology and innovation can only be considered a success if they can support a diverse collection of KPIs, including lifetime value (LTV),...
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Avoiding the "spam" label in 21st century email marketing

If the Privacy Electronic Communications Regulation doesn't change, we still have the opportunity to target prospects with a soft opt-out approach. Which means, we also have the opportunity to be caught in spam filters. 
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The Information Commissioner's Office has published its draft GDPR guidance for consent

The Information Commissioner's Office (ICO) has published its draft consent guidance for the General Data Protection Regulation (GDPR)
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Future Proofing Retail in the Wave of Emerging Tech

Retail is an industry at the forefront of emerging technology. Discover the way businesses are future proofing retail to stay relevant.
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Customer Engagement Labs

Shape the future of your engagement strategies with a one-day, interactive workshop that will equip you with the skills, tech insight and practical experience to revolutionise how you connect to your customers
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Lead response management: turn inbound leads into sales

Some companies are highly capable of attracting a healthy volume of inbound leads, through website enquiries, content downloads, landing page visits and other digital channels. 
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The battle of online ad models

CPA vs CPL: the classic dilemma for digital marketing professionals. The acronyms commonly used in digital marketing may be confusing, but it’s critical to understand each term and what are their advantages and disadvantages for your business. 
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