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B2B post-purchase engagement: turning conversions into loyal customers

It is easy to focus on new business at the expense of post-purchase engagement because it is trickier to measure customer loyalty and justify the cost of retention campaigns, than it is to prove ROI for each new acquisition
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Segmentation - The Forgotten Hero

In the maze of buzzwords and sky high ROIs, there is one very important aspect of analysis data and databases that is being side lined – segmentation.
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How to Launch a Successful Black Friday Marketing Campaign

Holiday shopping is almost upon us. This blog post contains 7 tips that will help you create great Black Friday emails.
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Playdoh, Guess Who? and Data Profiling

Everyone has played the game, Guess Who? If you haven’t, A) where have you been? B) Definitely go and play it. 
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How to Build Long-term Customer Relationships with Newsletters

See how easy it is to build long-term customer relationships with newsletters.
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Why trust trumps offers

Amaze One’s Sarah Hooper explains why getting your customers to willingly share personal information requires more than dangling carrots.
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#writerscrawl: the B2B copywriting conundrum with Fieldworks

Is it really possible to be creative and commercially successful in B2B copywriting? Chelsea Reay, Fieldworks head of content, took us on a webinar journey to find out.
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Email drives the largest share of Black Friday online sales at 25%

Black Friday is undisputedly big business for retailers, with UK online sales topping £1 billion in 2015. Email advertising was the single biggest channel driver of Black Friday online sales, generating £251 million.
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