30 Nov 2018
Regulation Hub Update - November 2018
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
24 Oct 2018
Regulation Hub Update - October 2018
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
17 Sep 2018
Regulation Hub Update - September 2018
The DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
17 Aug 2018
Regulation Hub Update - August 2018
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
01 Aug 2018
Member ContentDMA advice: Guidelines for controlled lead generation activity
This DMA advice piece was created by the DMA Contact Centre Council and lays out some of the most important aspects to consider when looking to source third party marketing leads for use within a telemarketing campaign. Read on for more and download the advice.
17 Jul 2018
Regulation Hub Update - July 2018
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
28 Jun 2018
Senzing: Get up to date with subject access requests
Join Senzing, IBM and the DMA Contact Centre Council for a session to get you up to speed on handling your subject access requests post GDPR.
11 May 2018
Regulation Hub Update - May 2018
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.
16 Apr 2018
Regulation Hub Update - April 2018
DMA Contact Centre Council meet every month to actively seek to identify, reinforce, share and shape best practice. Find their regulation update here.