15 Nov 2023
From prospect to customer: using telemarketing to optimise lead conversion
In an environment where buyers are exercising caution and scrutinising their purchasing decisions, telemarketing serves as a powerful tool to address their objections, highlight unique value propositions, and establish a personal connection that builds confidence in your brand![T-cad67e889d2be833a2a2439010fbfce3-leadconversion_600.jpg](/uploads/articles/T-cad67e889d2be833a2a2439010fbfce3-leadconversion_600.jpg)
14 Nov 2023
Beyond the Basics: 3 Tips to Advance Loyalty Programmes
Do you let your customers know much they’re appreciated? It could cost you if you don’t. Appreciated customers become loyal customers, and it doesn’t take a data scientist to see how much loyalty impacts spending, retention and satisfaction.![T-b923ace2e0c47ec2e2b117baeb64a13a-social_loyalty_en.png](/uploads/articles/T-b923ace2e0c47ec2e2b117baeb64a13a-social_loyalty_en.png)
09 Nov 2023
How to Master Carbon Conversations in the Print and Packaging Industry
Addressing the carbon footprint of the print and packaging industry is no longer a choice; it's an absolute necessity. In today's world, clients are seeking greater transparency and demanding carbon accountability.08 Nov 2023
From Success to Setback: Lessons in MarTech Decision-Making
We often talk to clients about the consolidation of MarTech capabilities across vendors, to the point that it’s often not too difficult to pick up a new technology if you’re comfortable working with an alternative.![T-bac8fa4b8423951063c69149595a6a6a-martechdecision_pexels_5324858.png](/uploads/articles/T-bac8fa4b8423951063c69149595a6a6a-martechdecision_pexels_5324858.png)
31 Oct 2023
QUIZ - Human vs AI - Can you tell the difference?
take our quiz to see if you can beat the robots and detect what content is human or AI generated![T-32b6d7e17b23f92349c5ba5bbf92b4b7-human_vs_ai_image-(620-x-350-px)-(1).png](/uploads/articles/T-32b6d7e17b23f92349c5ba5bbf92b4b7-human_vs_ai_image-(620-x-350-px)-(1).png)
31 Oct 2023
Customer-Centric Marketing: The Heartbeat of Modern UK Retail
The UK retail scene, with its diverse offerings from luxe brands to quaint local stores, is witnessing a paradigm shift: The rise of customer-centric marketing.![T-fc2c1a0ce3862f7ac724d51c10861783-pexels-customer-centric-retail-5766154.jpg](/uploads/articles/T-fc2c1a0ce3862f7ac724d51c10861783-pexels-customer-centric-retail-5766154.jpg)
31 Oct 2023
The Imperative of Customer-Centricity in the UK & European Insurance Sector
The UK and European insurance industry is undergoing a significant shift towards customer-centricity. This evolution surpasses traditional sales methods, focusing on personalised interactions instead of mere transactions.![T-7dbcf30a93f2da9031b023e1822510bd-pexels-ma-a-practial-approach-1181615.jpg](/uploads/articles/T-7dbcf30a93f2da9031b023e1822510bd-pexels-ma-a-practial-approach-1181615.jpg)