Outbound Telemarketing Campaigns Guide
23 Aug 2019
Running a successful outbound telemarketing campaign requires that many elements work together in tandem.
You need a clear purpose, solid processes, and clear expectations for each role.
Mixed with the right level of empowerment and autonomy for front-line teams, team leaders, and other key stakeholders will set you on the path toward success.
Get your copy and discover top tips for:
- Deciding on your KPIs
- Designing call flows, call guides, and scripts
- Running the programme
- Creating a great contact centre environment
Download your guide for all the top tips on making your next outbound telemarking campaign a success – with special notes and real-life experiences – from the DMA’s Contact Centre Council.