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Merkle: Winning with Total Customer Experiences


Companies that create exceptional customer experiences can set themselves apart from their competitors.

Leading companies understand that they are in the customer-experience business, and they know that how an organisation delivers for customers is beginning to be as important as what it delivers.

Join us alongside Merkle, Standard Life Aberdeen and Three to:

  • Learn how digitally native vertical brands are defining the benchmark for what a truly connected experience can be
  • Hear about why you should seamlessly harmonise the customer experience across all areas of your business
  • Explore the changes established brands need to make to develop a unified customer experience
  • Listen to our experts during a panel discussion featuring Victoria Morgan, Head of CRM, Three

Hear more from the DMA

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