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David Freedman

David Freedman

Confero Contact Centres
CEO of leading UK Contact Centre & DMA Council Member

CEO of Confero Contact Centres.

Extensive background in management, sales and marketing, combined with executive experience in the contact centre outsourcing industry since 1994, led to the founding of Confero in 2001.

Entrepreneurial, and driven by both personal success and client satisfaction. Positive leader with a history of growing successful companies.

I am regularly called upon by TV and Radio to represent the Contact Centre industry. See some of my appearances on BBC1, BBC2, Radio and Channel 5 via Confero's YouTube channel.


Confero is one of the leading providers of outsourced call centre services in the UK.

Confero is based in Wembley and offers a rare mix in the call centre market place, by delivering a personalised service to both its Blue Chip and SME clients. It operates a mid-size centre model with 100 - 150 seats in each location.