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Christopher Stransom

Christopher Stransom

Age UK
Customer Engagement Manager

Customer Engagement Manager at Age UK, Chris has worked in customer experience positions for over 23 years, mostly in the charity sector but also telecommunications. He is eager to see contact centres of all types empowered to embrace the increase in understanding of customer experience principles in order to deliver positive experiences, but more fundamentally to help them embed a stronger customer experience focus in their organisations' strategic development.