Contact centres - we want your views

If you use or have ever used contact centres as part of a marketing campaign, we want to hear from you

Take the survey here.

We want to know who uses contact centres and why, and how effective they are.

This research is important because it will help us and our sponsors Granby Marketing better understand the industry, and the value and benefits that come from the use of contact centres.

If you have any queries about the research, please contact our research manager Thomas who will be able to answer them.